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Case Study

Swiss Post Democratizes Kafka Usage, Growing 5× with Conduktor

How Swiss Post scaled from 60 to 300+ Kafka applications without adding headcount. Real numbers, real lessons.

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Swiss Post Democratizes Kafka Usage, Growing 5× with Conduktor

Swiss Post turned Kafka from a "black box" into a governed platform serving 800+ users—without growing the platform team.

Results

  • 60 → 300+ Kafka applications
  • 800+ developers with self-service access
  • Legacy middleware decommissioned
  • AI foundation built for predictive models

"Conduktor makes our Kafka platform not just usable—but governable and future-proof." — Anke Raich, Swiss Post

What You'll Learn

  • How they implemented self-service without losing control
  • The governance model that scales with the organization
  • Why they chose Conduktor over building in-house

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