The Journey to Self-Service

Platform teams become bottlenecks when every Kafka request requires manual approval. This checklist shows you how to build self-service that actually works.

What's Inside

• 5 stages from chaos to mature self-service
• Naming conventions that scale across teams
• Governance guardrails that don't slow developers down
• Metrics to track adoption and success

Based on Real Implementations

Lessons from Swiss Post (300+ apps), BMW, and Virgin Australia—organizations that scaled Kafka self-service without adding headcount.

Bonus: Companion Podcast

Hear Conduktor experts discuss the common mistakes teams make when implementing self-service.